When should my puppy come in for its first groom?

 

It’s important to have your puppy groomed as soon as possible so they can get used to and learn to love the grooming experience. We recommend they come in two weeks after their last set of vaccinations.  During their first visit your puppy will be introduced in a relaxed and fun way to the sights, sounds and smells of the grooming salon ensuring that future visits are stress free.

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For all puppies we highly recommend checking out our 'Introduction to grooming' Packages!

 

How long does it take to groom my pet?

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Approximate times for most services are 2-3 hours. The time taken will depend on the condition and length of your dog hair, temperament of your dog and size.  We will contact you when your dog is ready for pickup, but you do not need to pick up till the end of their session (whether morning or afternoon) - See 'General FAQs for more infomation. Please let our team know on drop off if you would like your dog as a priority groom or need them picked up by a certain time and we will do our best to have your dog ready. Alternatively, if you would like your dog to spend some time on the floor socialising a bit before their groom we can do so as well! 

 

Will my dog be in put in a crate?

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We do have caging options here at the studio however typically like to have the dogs in the daycare yards as much as possible.

Reasons that we would cage a dog would be:

- The dog is unsocial

- Recovering from an injury

- Is an elderly dog

- The dog is quite nervous/anxious, and caging makes them feel safe

- Dogs awaiting collection and we don't want them the get dirty

 

For the most part if the dogs are happy and confident playing with each other in our daycare yards we like to let them do so. Sometimes we separate by size but we have found that lots of little dogs prefer big dogs and vise-versa, therefore we separate by playstyle and temperament. Of course, if you would prefer your dog be caged your wishes will be respected. 

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How often should I get my dog groomed? 

This is a great question and one that varies between 4-12 weeks depending on your dog's breed and hair type. Other factors that will determine your groom rotation will be: 

 

- How often you want to brush your dog? 

- Does your dog's coat matt easily? 

- What are your dog's day-to-day activities? (ie sleeping on the lounge/swimming/rolling in the grass)

- Time of year and if you dog feels the heat/cold

 

For a more personalised rotation chat feel free to call the studio on 62990032 or come on in and speak with one of our groomers - we'll ensure that we find the perfect rotation for your dog so that their coat is in great condition year round! 

 

Will my dog be muzzled?
 

We try our best not to use a muzzle unless absolutely necessary. Play bites/mouthing/growling do not require a muzzle.
If a dog shows signs of a serious bite, we will muzzle them, for both their own safety and ours, to prevent accident and injury and to help calm the dog. You will be told if we did need to use a muzzle and always let an owner know that muzzles are a tool we use if they express to us that their dog may be a biter on arrival. 
 

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